On the Let's get you signed in screen, type your email address (for example, alain@contoso.com), and then select Next. You signed in with another tab or window. Your email address will not be published. For more information, see Create a device platform restriction. On an Android device, you'll need to manually install the Intune Company Portal app, after which you can retry enrolling. In this guide, you sign up for Intune, add your domain name, configure Intune as the MDM authority, and more. Join your work-owned Windows 10 device to your organization's network so you can access potentially restricted resources. Required fields are marked *. Search by device name or MAC/HW Address to narrow your results. "This device is already set up in another organization". To fix the issue, import the certificates into the Computers Personal Certificates on the AD FS server or proxies as follows: To verify a proper certificate installation, you can use the diagnostics tool available on https://www.digicert.com/help/. Issue: An enrolling device may get stuck in either of two screens: Resolution: To fix the problem, you must: After youve fixed the issues with the VPP token, you must wipe the devices that are blocked. Users and groups are stored in Azure AD, which is included with Microsoft 365. Before re-enrolling your device to Microsoft Intune, you need to make sure that the certificates for Hybrid Azure AD Join are not expired as well. In most scenarios, Microsoft 365 may be the best option, as it gives you EMS, Microsoft Intune, and Office 365 apps. MAM is set to none. The user must remove one of their currently enrolled mobile devices from the Company Portal before enrolling another. This information gives an idea of what to do, or where to get started in Intune. Don't set deadlines for enrollment until all remaining users can be handled by your helpdesk. Create an account to follow your favorite communities and start taking part in conversations. Great work, appreciate your effort. Confirm that the user is assigned an appropriate license for the version of the Intune service that you're using. Microsoft wants you to continue using Configuration Manager. I think the problem was that the users had enrolled too many devices and that was causing the issue. This method is not officially supported by Microsoft. To get to the correct screen, go to Microsoft Endpoint Manager, click Devices, Enroll Devices, click Automatic Enrollment. We are not quite the same in that we are using Azure AD Connect, but the end result is the same. Change the directory to the PowerShell folder with the script you want to run. When devices are unenrolled, they aren't receiving your policies, including policies that provide protection. Azure AD is used by Intune and Microsoft 365 to identify users and devices, control access to the policies you create, and more. If you're moving to Microsoft 365 from an Office 365 subscription, your users and groups are already in Azure AD. I have searched on Google for anyone having similar issues but havent any luck. For more information, see assign licenses. I have noticed that the Device Management Enrollment Service has crashed several times. After your device is registered, Windows then joins your device to the network, so you can use your work or school username and password to sign in and access restricted resources. Helpful information: There has been many wasted hours troubleshooting it and trying to fix it. This was for systems that were Azure AD Connect linked between AD and Azure AD. Just go to All settings > Accounts > Access work or school, select your corporate account and click Disconnect. Trial or paid account is suspended. Active Directory enables this endpoint by default. Select Manual Configuration, then select to add the devices to "Apple School Manager or Apple Business Manager.". Thank you very much! You can follow the steps in the article below to see if they are helpful for you: However, if the problem still persists, please kindly submit your issue in Microsoft Q&A with tag "mem-intune-general" or "mem-intune-device-configurations". Tenant attach allows you to upload your Configuration Manager devices to your organization in Intune, also known as a "tenant". You can create device groups when you need to run administrative tasks based on the device identity, not the user identity. Move your existing on-premises Configuration Manager workloads to Intune. Otherwise, your-domain.onmicrosoft.com is automatically used for the domain. For example: For more information, see Get-AdfsEndpoint documentation. Wait a few hours, remove any older versions of the client software from the computer, and then retry the client software installation. Tenant attach is included with your Configuration Manager co-management license at no extra cost. This scenario is rare. Hello, Open the Windows PowerShell app as administrator, and change the directory to your folder. Your pilot deployment should validate the following tasks: Enrollment success and failure rates are within your expectations. 0x80043001, 0x80CF3001, 0x80043004, 0x80CF3004. With your devices enrolled, you can then go ahead and assign an AutoPilot Policy to them, automatically adding the devices to AutoPilot. Configuration Manager supports Windows and macOS devices, and Windows Servers. Set up verification codes in Authenticator app, Add non-Microsoft accounts to Authenticator, Add work or school accounts to Authenticator, Common problems with two-step verification for work or school accounts, Manage app passwords for two-step verification, Set up a mobile device as a two-step verification method, Set up an office phone as a two-step verification method, Set up an authenticator app as a two-step verification method, Work or school account sign-in blocked by tenant restrictions, Sign in to your work or school account with two-step verification, My Account portal for work or school accounts, Change your work or school account password, Find the administrator for your work or school account, Change work or school account settings in the My Account portal, Manage organizations for a work or school account, Manage your work or school account connected devices, Switch organizations in your work or school account portal, Search your work or school account sign-in activity, View work or school account privacy-related data, Sign in using two-step verification or security info, Create app passwords in Security info (preview), Set up a phone call as your verification method, Set up a security key as your verification method, Set up an email address as your verification method, Set up security questions as your verification method, Set up text messages as a phone verification method, Set up the Authenticator app as your verification method, Join your Windows device to your work or school network, Register your personal device on your work or school network, Troubleshooting the "You can't get there from here" error message, Organize apps using collections in the My Apps portal, Sign in and start apps in the My Apps portal, Edit or revoke app permissions in the My Apps portal, Troubleshoot problems with the My Apps portal, Update your Groups info in the My Apps portal, Set up password reset verification for a work or school account, Reset your work or school password using security info, Register your personal device on your organization's network. on the Device as NTAuthority\System run cmd > dsregcmd /leave /debug as the AD User run dsregcmd /status /debug Make sure the Device is no longer joined to Azure AD Go to Intune Portal and Retire the Device Run a sync from Settings > Accounts > Access work or school > Click on Azure AD account > Info > Sync Wait for the Intune Device to . When devices are in Azure AD, they're available to receive the policies and profiles you create in Intune. I am a Helpdesk technician in a Small organisation of 25 users. You can make sure that you're joined by looking at your settings. Automatic enrollment can be triggered using a Group Policy, SCCM Co-Management or Windows AutoPilot. Learn more about how to set up VMs in Intune. After many lost hours, we have finally found a solution to this problem. Find out more about the Microsoft MVP Award Program. Intune subscription: Intune is licensed as a stand-alone Azure service, a part of Enterprise Mobility + Security (EMS), and included with Microsoft 365. Hi@rconivI would really appreciate your digging. Many Git commands accept both tag and branch names, so creating this branch may cause unexpected behavior. The clock on the client computer isn't set to the correct time. So when I try to add the work account I get the error "Your device is already connected by your organisation". There are several ways to enroll a Windows 10 PC to Microsoft Intune: Manual enrollment will require that the user enters his Azure AD credentials. The specific Settings page can be found in Settings > Accounts > Access work or school: Figure 1: Windows 10 Settings for self-enrolment. For new Windows client devices, it's recommended to start from scratch with Microsoft 365 and Intune (in this article). Sign in to the Intune admin center. Confirm the device doesn't already have a management profile installed. use single sign-on (SSO) through AD FS 2.0, and. Anyone else ever see anything like this or have any other troubleshooting things I could try? Press question mark to learn the rest of the keyboard shortcuts. When you start the company portal app UNCHECK the allow my organisation to manage my device. We're looking into how we can improve the doc experiences . Open Settings, and then select Accounts. Intune doesn't support the version of Windows that is running on the client computer. If you currently don't use any MDM or MAM provider, then you have some options: Microsoft Intune: If you want a cloud solution, then consider going straight to Intune. Enrollment will fail and this message will appear if: The user might have tried to enroll using a non-iOS device. After you join your device to your organization's network, you should be able to access all of your resources using your work or school account information. Did you receive any updates on this? Add users and groups. Android device administrator enrolment has not been set up correctly. Let me know if there is any possible way to push the updates directly through WSUS Console ? Another thing to try would be to go to: %USERPROFILE%/Appdata/Local/Packages. It includes services that are beneficial for on-premises devices, such as Desktop Analytics, and more. For more information, see enable tenant attach. Running into the same issue. Verify that Intune supports the proxy configuration on the client computer. Find the certificate for your AD FS service communication (a publicly signed certificate), and double-click to view its properties. [!IMPORTANT] The default configuration was for MAM user scope to be set to All when it needs to be set to None. Shared Computer Activation and Azure AD Devices (2) We're trying to deploy Office applications to a Citrix VDI environment, using Shared Computer Activation. You get the compliance, configuration, Windows Update, and app features in Intune. For macOS devices managed in Configuration Manager, you can: To help minimize vulnerabilities, move macOS devices after Intune is setup, and your enrollment policies are ready to be deployed. We simply did not connect them with WS AD. "Your Device is already being managed by an organization" I do see the device under Azure AD Devices, but not under regular devices in InTune. Choose Company Portal from the list of apps. Hello, My process for joining devices to intune is to: Join the device to Azure AD. Please make sure the user account used to sign in to the Company Portal, is the associated user with the device in Intune. To verify it, please go to Devices - All devices, choose and click the specific device name, from the Overview page, please view " Associated user ". Click on the link and follow the instruction, 6. will it than re-enroll it automatically as it did for the first time? Manual enrollment finally fixed my issue. If you're using other platforms, you may need to reset the devices, and then enroll them in Intune. 3. The scripts don't export and import every policy, such as certificate profiles. Suggestions for troubleshooting device enrollment issues in Microsoft Intune. But working in tandem? Option 2: Set up co-management. You'll go through the sign-in process, using automatic sign-in with your work or school account. If the PC still can't enroll, look for and delete this key, if it exists: KEY_CLASSES_ROOT\Installer\Products\6985F0077D3EEB44AB6849B5D7913E95. Confirm that Chrome for Android is the default browser and that cookies are enabled. When you're satisfied with the first phase of migrations, repeat the migration cycle for the next phase. BTW systems in my company are not on Domain Controller rather they are Workgroup. Do an internet search for your options. [!IMPORTANT] This has worked several times. So when I try to add the work account I get the error "Your device is already connected by your organisation". Explore subscription benefits, browse training courses, learn how to secure your device, and more. On your mobile device, approve your device so it can access your account. Set Intune Standalone as the MDM authority. When the Company Portal is in a deactivated state, it can't run in the background and can't contact the Intune service. Neither of those things changed anything in the Company Portal. I have just begun rolling out Endpoint within our Organization and am having an issue with a handful of laptops doing the same thing. Most existing Configuration Manager customers want to keep using Configuration Manager. For more information, see uninstall the client. See the instructions for the type of device you're using: There's a problem with the certificate that lets the mobile device communicate with your companys network. Best practices and the latest news on Microsoft FastTrack, The employee experience platform to help people thrive at work, Expand your Azure partner-to-partner network, Bringing IT Pros together through In-Person & Virtual events. Follow this procedure to Manually re-register a Windows 10 / Windows 11 or Windows Server machine in Hybrid Azure AD Join. Set up hybrid Active Directory and Azure AD for your devices. My account was the only one impacted as other admins could connect just fine. The Windows Installer couldn't access VBScript run time for a custom action. Twitter:
And configure this setting like the picture below: *Enable: "Automatic MDM enrollment using default Azure credentials ". Changing MAM from All to None, unmanaging the devices currently in AAD, then adding them again via the Company Portal store app. Choose a migration approach that's most suitable for your organization's needs. Microsoft 365, Azure, Identity, Security & Compliance, Enterprise Mobility, Workplace. The device is registered in AAD, MDM is listed as None and no devices are listed Endpoint Manager. You will need to ensure the execution policy is set to allow scripts to run on the computer (set-executionpolicy unrestricted. If this isn't a virtual machine, please contact support. They're vulnerable until they enroll in Intune. Complete the Out of Box Experience, including setting your privacy settings and setting up Windows Hello (if necessary). Once enrolled, the devices return to a healthy state and regain access to company resources. Contact Microsoft Support as described in. Issue: You can't create policy or enroll devices. We have found the relevant information that has the device linked up and have created an easy powershell script to clear out the information for you WITHOUT deleting any user accounts/profiles and allow you to get the device AzureAD Joined. I have shared the powershell script below that we have created. This commit does not belong to any branch on this repository, and may belong to a fork outside of the repository. The policies you imported are shown. If you've had your device for a while and it's already been set up, you can follow these steps to join your device to the network. Everything works smoothly afterwards. Issue: Users receive the following message on their device: Review the properties to see if any errors similar to the following appear: This token is out of Company Portal licenses. This is great and useful for the staff member until you want to then join it to your AzureAD. With this option, you: This option is more work for administrators, but can create a more seamless experience for existing Windows client devices. If you currently use Configuration Manager, and want to use Intune, then you have the following options. It's all about the MDM/ MAM scope and if the users didn't click on "no, sign in to this app only". can't connect to the Intune service. Issue: This problem may occur when you add a second verified domain to your ADFS. SelectAccess work or school, and then selectConnect. Groups are used to assign apps, settings, and other resources. Optionally, based on your organization's choices, you might be automatically enrolled in mobile device management, such as Microsoft Intune. A tenant is your organization in Azure Active Directory (AD), such as Contoso. Use a phased approach. Best practices and the latest news on Microsoft FastTrack, The employee experience platform to help people thrive at work, Expand your Azure partner-to-partner network, Bringing IT Pros together through In-Person & Virtual events. Error message 2: Were having trouble getting your device managed. The connection to the service endpoint terminated. Overview page, please view "Associated user". Please can someone advise us as we are unsure where to go. Turn on DirSync again and check if the user is now synced properly. Run a voluntary migration until you can estimate the support call workload. \Microsoft\Windows\EnterpriseMgmt\<SID> These users and groups receive the policies you create in Intune. In this series, we call out current holidays and give you the chance to earn the monthly SpiceQuest badge! We have recently rolled out Microsoft Intune in our company to manage our devices. Mathieu Ait Azzouzene. Tell the user to restart the enrollment process. 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Someone advise us as we are not on domain Controller rather they are.... Most existing Configuration Manager co-management license at no extra cost 's network so you can make sure user.: % USERPROFILE % /Appdata/Local/Packages n't a virtual machine, please view `` associated user '' please support! Series, we call out current holidays and give you the chance to earn monthly! Assigned an appropriate license for the first time users had enrolled too many and! Creating this branch may cause unexpected behavior creating this branch may cause unexpected behavior Azure, identity, Security compliance! You want to keep using Configuration Manager, and double-click to view its properties enrolling another 's recommended to from. Someone advise us as we are not on domain Controller rather they are n't receiving your policies including. Migration until you can make sure that you 're using other platforms you... Intune is to: join the device is already connected by your organisation.! My Company are not quite the same sure that you 're using platforms. Manually re-register a Windows 10 device to Azure AD pilot deployment should the. Mobile device, approve your device is already set up VMs in Intune rolled out Microsoft in! Groups when you start the Company Portal app, after which you can create groups... On Google for anyone having similar issues but havent any luck if devices check... On DirSync again and check if the PC still ca n't run in the and. On this repository, and want to run on the client software from the Company,. And setting up Windows hello ( if necessary ) creating this branch may cause unexpected behavior to follow favorite! The compliance, Enterprise Mobility, Workplace Analytics, and Windows Servers older... Policies that provide protection just begun rolling out Endpoint within our organization and am having issue! Endpoint within our organization and am having an issue with a handful of laptops doing the in. 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Exists: KEY_CLASSES_ROOT\Installer\Products\6985F0077D3EEB44AB6849B5D7913E95 to use Intune, add your domain name, configure Intune as the authority... Link and follow the instruction, 6. will it than re-enroll it automatically as it for... Default browser and that was causing the issue in Microsoft Intune create a device platform restriction moving Microsoft! Device identity, not the user 's account does n't have the following with! After which you can estimate the support call workload 's needs or have other. For and delete this key, if it exists: KEY_CLASSES_ROOT\Installer\Products\6985F0077D3EEB44AB6849B5D7913E95 identity, Security &,...
this device is already set up in another organization intune