The cash value accrual is not affected by fluctuations in the stock market. told me I had no agent unless I wanted to spend more money or upgrade. Washington National Ins. Manulife Mortgage Protection Insurance Review. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. ROPD, Flexible ROP (different rules for different terms), Return of premium insurance riders grant a refund of the premiums you paid if you die before that term runs out, at the expiry of the policy term or coverage period, or if you voluntarily end your coverage, Return of premium is available for critical illness insurance and disability insurance in Canada, These riders can make your monthly premiums more expensive; you may be able to use this cash for more effective investments or alternative coverage. This. We realize this could be a difficult time and would like to work with policyowners affected by these events to help retain their insurance coverage. Schedule a call with our experienced life insurance advisors so we can help you select the return of premium option that works best for your needs. Please contact customer service at (800) 525-7662 (800) 525-7662 for assistance. They said theyd issue me a refund. Confidential insurance communication request form. I signed up for medical insurance. Whole life insurance purchased for a minor child, Life insurance without a medical exam or lab work, Term life insurance that pays off your outstanding mortgage debt and more should you pass away unexpectedly, Coverage that provides a lump sum payment to help while you recover from a major illness or health problem, Coverage that provides a monthly benefit to help with everyday expenses when you can no longer work due to injury or illness. I am beyond frustrated with them!!!! The agent who signed me up made an error. She then asked me who told me a check had been mailed. An online chat option would be especially helpful with this company since they only offer specific policy information through contacting a representative. Email editorial@policyadvisor.com. Your premiums are split into three categories: Receive MONEY back from your claims funding account when your claims are lower than expected. Your request is very important to us and a Washington National insurance agent will contact you to answer your questions. learn more with our free business guide to voluntary benefits, What are Data Breaches? I called the company and they stated the policy was still in force. Reach out today to speak to an advisor, get instant quotes, and find the right coverage for your budget and needs. Email. What happens to my supplemental insurance coverage if I change jobs? Your premiums are split into three categories: Plan Administration Stop-loss insurance Your claims funding account Receive MONEY back from your claims funding account when your claims are lower than expected. I have a 403b annuity with Washington Mutual. Call us at 360-725-7031. I explained my age at the time (54 years old) and that I intended to work another 10-15 years. For costs and complete details of coverage, contact an agent. I just want my money. Policies, benefits and riders are subject to state availability. I was sold a policy through the school system where I was employed for Cancer insurance. When I bought Washington National cancer insurance, I thought it was a no brainer because of the return of premium. LIMITED-BENEFIT POLICIES. Interested individuals should consider customer reviews and reach out to the life insurance company to learn more information about available options. Chances are you or someone you love will be affected by a critical illness at some point in your life. Want more like this in your inbox? You could decide that cash is better used elsewhere, like adding more coverage to your policy or taking out another kind of coverage that you may also require. The fax number didn't work. The premiums are paid via auto deduction from my bank account so no payments have been missed. You can only send money orders in and they said I could pay online but it won't let you pay online they have no email to get back to them. And every time I call on the phone they keep giving me the runaround. The return of premium (ROP) or cash value (CV) (in MO, cash return) benefit is subject to state and product availability. The premium-return amount is based on ROP/CV payments to Washington National policyholders from January 1, 1995, through December 31, 2020. Independent of a referral compensation agreement with companies on our site, companies may also choose to subscribe to Premium rider on it, or referred to as a Cash Return Rider in some Carmel, Can I get a return of premium on term life insurance? Porter, TX, Kristin Hale With this plan, people can: Universal life insurance policies have a little more flexibility in insurance premiums and coverage levels. I called the financial institution as soon as I hung up. Continue without a policy # by selecting the company and policy type. I signed up for two policies through my employer. Would not recommend this company. We've returned almost $3 billion in premiums to our policyholders and have paid out more than $2.8 billion in claims to our supplemental health and life insurance customers. Call (800) 525-7662, American Cancer Society, Cancer Facts & Figures 2018. She and I both called and cancelled the policy. Policies have limitations and exclusions. Find out how much Critical Illness Insurance you need. Ive now been on hold with customer service for 20 minutes. I called to ask for a printout of insurance costs and could get no information, because it is in my husbands name. I was told to fill it out, sign it, and she would forward over so I can receive my funds. Complete run around. A data breach occurs when your personal information is exposed. , Brynne MacInnes Discover how Washington National can work for you! A critical illness can take an unexpected financial toll, but a critical illness supplemental insurance policy can help protect your pocketbook. Some life insurers and quote agencies do offer online estimates., but working directly with a life insurance agent is the best way to understand both the value offered and cost of an insurance policy. Our dedication to serving customers well and meeting their needs drives us to achieve excellence in everything we do. Sydney, NSW, Vic . They took no responsiblity to let me know they did not accept my payment. In the case of Return of Premium on Cancellation or Surrender, most insurance companies will allow a partial or full return of premiums at predefined ages or depending on how long the policy has been in force. If there is a mistake, what is it? I called them on October 25, 2022 and told them I was wondering when I would get my return of premiums. PolicyAdvisors team of licensed brokers have decades of experience helping Canadians navigate living-benefit insurance and ROP riders. Edited September 14, 2021. When I called to get this fixed, the customer service representative told me I had to fax a copy of my driver's license to them to get it fixed. In the U.S., approximately 1-in-3 people will develop cancer in their lifetime., Approximately 1.7 million new cancer cases are diagnosed each year., The direct medical cost of cancer in the U.S. is $80.2 billion a year., How to stay safe in the sun and avoid skin cancer. Term life insurance pays out a tax free lumpsum when you pass away. For current COVID-19 information, please visit the CDC. What is A person who sells flower is called? Washington National has returned nearly $3 BILLION in premium-return features since 1995! However, if you have an outstanding loan from your cash value, when the insured passes away, the death benefit is reduced by the outstanding balance. 2020 by Washington Health Insurance, All Rights Reserved. I uploaded both forms, that I submitted both ways, and ************************* email address I submitted forms to, and she confirmed she forwarded them over. They denied my coverage. 46032. Unbelievable. I purchased a cancer policy in 2000 and it had rider attached so I would get a return of my premiums in 20 years. We have had this policy for over 30 years. Heart/Stroke, and Accidental Injury Insurance with a Return of When she received paperwork it was almost $70 per month. I've had it. I have been attempting to effect a rollover INTO this company for the past 6 months. When I called to cancel my policy (I found a cheaper and more responsive company), the representative told me I had to fax or mail a signed statement. I opened a policy in December 2022. Jennifer Hodges The supervisor did call me back but she was giving me the same run around. My Mom fell, we gathered all the records and sent them in. Many people put off buying it because they either dont understand it, or they mistakenly believe they dont need it. When she signed up it was supposed to be around $28 per month. 8:00 A.M.5:45 P.M. My Washington National We are upgrading our system to better serve you. Share it to someone you care about. This stability is a major benefit of choosing a whole life policy. READ YOUR POLICY even if it is a book. Every time I have been told they will contact home office to get it fixed. The return of premium (ROP) or cash value (CV) (in MO, "cash return") benefit is subject to state and product availability. This was NEVER explained. I was once again put on hold, then after 20 minutes of waiting I finally hung up. These policies have limitations and exclusions. With return of premium, the policyholder is entitled to get back all or a portion of premiums paid if certain circumstances are met, such as dying before the policy terms ends, at the end of a policy if no claims have been made, or if the policy is cancelled. They will not even give me the home office number. PolicyAdvisor accepts no responsibility for the outcome of people choosing to act on the information contained on this website. These policies displayed through this website have limitations and exclusions specific to the coverage provided by each insurer which issued a particular policy. Emergency medical coverage for Canadians leaving the country and visitors to Canada. I would recommend. Too much exposure to the sun can result in a sunburn, which is not only painful and unsightly, but can increase your risk of developing skin cancer. And am receiving NO help from the company to understand. Washington National Insurance Company has been in business since 1911 and is based in Carmel, Indiana. Business Profile Washington National Insurance Company Insurance Companies Contact Information 11825 N Pennsylvania Street Carmel, IN 46032-4555 Get Directions Visit Website (800) 525-7662 Want. I decided to call and check up on the status today 2/6/23, and I was told that the process could not be started because the form was denied "again" because it has to come through *************************, which is the same form they denied initially that came from her. This is theft by inaction and if not paid, I need to pursue legal options. For instance, a policyholder may have 50% of the premiums returned back to them 20 years after your coverage has begun. Portability is a feature of supplemental insurance and it allows you to keep your coverage, even if you change jobs. 100 customer reviews of Washington National Insurance. Thankfully, I am cancer free now, and I just received all of my premiums returned even though I had been paid claims. Washington National Insurance Company is a leading provider of supplemental health and life insurance for middle-income Americans in the worksite and to individuals. So, who is Washington National? Should you use your credit cards travel insurance? Additional Illinois State resident information This maintenance will begin at midnight ET on Friday, February 10, and will conclude at 5:00 pm ET on Monday, February 13. With return of premium, the policyholder is entitled to get back all or a portion of premiums paid if certain circumstances are met, such as dying before the policy terms ends, at the end of a policy if no claims have been made, or if the policy is cancelled. DO NOT sign up with these thieves. impact a company's ranking on BestCompany.com, it does provide companies with access to review generation tools and PolicyAdvisor makes every effort to include updated, accurate information. Are you overpaying for your business health insurance benefits? In case of any discrepancy, the language in the actual policy documents will prevail. If youre ready for more information about insurance, let us know. They are being difficult. 7 reasons to reconsider supplemental health insurance. I tried to explain to the representative that the paper work I had in front of me my stated I was to get the return of premiums in 2020. The financial institution did a search under the policy number and my social security number but found no such transaction. Like a universal life insurance policy, whole life policies accrue cash value over time. Are there requirements around how I can use my cash benefits? They took out payments for over a year after my Fathers death. For complete details of coverage, refer to your policy issued by one of the above individual insurance companies. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Do you need life insurance for a mortgage? 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Horrible customer service. Most policy service requests take an average of 13 to 15 business days to process upon receipt. While insurance is something you buy and hope you never need, such a feature can be a helpful push for those on the fence about getting more specialized coverages like critical illness and disability. Horrible. beyond any claims paid out after the customer keeps the policy in Please see policy documents for full terms, conditions, and exclusions. And they denied every claim sent to them. I am rolling my account into another company and when that is done, I will be rolling OUT my account with them to a reputable company with competent employees. Not available in other provinces. The premium-return amount is based on ROP/CV payments to Washington National policyholders from January 1, 1995, through December 31, 2020. Thank you for contacting us. customers to them. Washington National is the only supplemental insurance company currently offering a return of ALL premiums to policyholders where no/partial claims are paid for the 20 years following enrollment. I have had a horrible experience with Washington National Insurance and they have been debiting money out of my account without my knowledge and refuse to cancel my account over the phone. A few days later I followed up with Washington national to see if they received *** email, I was told they did receive it but it was denied because it was the wrong from, and I have to fax in the correct form to them, after stating earlier I can't withdraw my funds through them. Why? The premium-return amount is based on ROP/CV payments to Washington National policyholders from January 1, 1995, through December 31, 2020. . From eating better to exercising more, the new year often brings a renewed focus on, 5 workplace changes employers need to prepare for, Additional Illinois State resident information, Additional New York State resident information, Additional New Mexico State resident information, Additional California State resident information, Confidential insurance communication request form. Well, she finally asked for the number of the old policy and she would look it up. Ay first the representative balked at the idea but finally agreed to get a supervisor. Washington National is dedicated to serving the needs of Americans who've worked hard and want to protect the health and well-being of themselves and their loved ones. If there is a critical illness or disability claim, the policy pays out. our Best Company for Business product. Washington National's main aim is to help middle-income Americans. Springville, UT, BOBBY Additional Oregon resident information Horrible customer service. Health insurance plans that pay you back. Providers have different rules and guidelines on how returnable premiums are defined, including when you can claim them. I phoned today to advise that I have retired and wanted my premiums returned and was advised for the first time that I had to pay for twenty years to request a return of funds or forfeit my money. With fully insured health plans, all of your premium is paid to the insurance company. The agent on the phone when I called back questioned me to ensure I actually put the number in right. learn more with our free business guide to voluntary benefits, COVID-19 Update: Protecting your health and well-being. If something in this article needs to be corrected, updated, or removed, let us know. Should you decide you dont need or cannot afford the policy, you can cancel or surrender your policy and access those funds. Absolutely ridiculous! THE ONLY ONE OUT OF THIS BIG COMPANY TRYING HELP MY MOTHER AND EXPRESS ANY KIND OF SYMPATHY WAS LASHABIA I GIVE THANKS TO HER!! Consumers can also purchase supplemental health insurance, including: These supplemental insurance plans provide additional coverage for specific situations, which is nice to have for these kinds of expensive needs. Do Not Sell My Personal Information. If you have a 15 year term life policy. My family would not have been able to keep our house, and it would have taken years to recover financially. Once they have done that, the insurance agent will contact them, and they can ask for more details about coverage and payment. I am sitting back watching my 73 year old mother go back and forth with these people! 4 weeks later, I got a letter saying they received it and want a new one? deserve their business. The information displayed is provided for your reference only by CNO Services, LLC which administers policies on behalf of Washington National Insurance Company. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. After 0 minutes on hold the representative came back on and ask me for a call back number in case we got disconnected. They told me to send death certificate showing she had died from a hearth attack which I did and sent the physician statement. Each kind of insurance policy has its own advantages. Washington National Ins. What if my insurance company goes bankrupt? After 6 phone calls still no check. You may continue without a policy number; however, you will need to print and mail or fax back the signed, completed form along with any required supporting documents to our home office. I got a bill saying we owed insurance costs of $230 or the policy would lapse. Marlow, OK, Eric Ricardo Lopez Conshohocken, PA, Sunny Perry Any determination that is to be made, such as to policy values, beneficiary, claim eligibility, or policy status, will take place when a requested transaction is processed. If you decide to access you cash value early, keep in mind that the death benefit will be reduced until you pay the loan back. It says female on my birth certificate and my driver's license. The information above is intended for informational purposes only and is based on PolicyAdvisors own views, which are subject to change without notice. Monday-Friday The actual numbers will vary by group. Washington National Insurance Company has been in business since 1911 and is based in Carmel, Indiana. to its name, this indicates that we receive compensation from the company in exchange for referring prospective 11825 N. Pennsylvania Street It is usually available as an add-on rider. BBB reports on known marketplace practices. | Subscribe to our newsletter. Information is also being provided on this same website for policies administered by CNO Services, LLC for an affiliated insurance company, Conseco Life Insurance Company of Texas, as well as for the following non-affiliated insurance companies: Wilcac Life Insurance Company, Jefferson National Life Insurance Company and Primerica Life Insurance Company. Tybee Island, GA, Azline Dodson I have had a policy through the multiple name changes for nearly 40 years and I received a letter , after a payment was made with a confirmation number. 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We are a group of enthusiastic individuals, committed to creating customers for life through honest, straightforward and memorable service at every interaction. Insurance, cryptocurrency, and bitcoin explained, 7 not-so-smart life insurance assumptions. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. A policy with a return of premium rider works just like a regular policy: you pay the monthly premiums and the policy coverage continues. My agent is very helpful. Which is greater 36 yards 2 feet and 114 feet 2 inch? There is no email address available. The policy must remain in force until the end of the ROP/CV period for the benefit to be paid. To request more information, please complete and submit this form. TERRIBLE COMPANY - DO NOT SIGN UP. Washington National Insurance Company Response. IN Tom Renninger What are the disadvantages of shielding a thermometer? You don't have to use your life savings, or sell off assets when supplemental insurance is an option. Covering Critical Illness | Washington National Insurance in Washington, UT. Our Return of Premium option, available on many policies, means you have insurance protection if you need it, and you get all or some of your money back if you don't. When your money is returned, you can continue your protection, and collect again! Placentia, CA, Lorraine Marie Nemecek One of the best Insurance business at 11825 N Pennsylvania St, Carmel IN, 46032 United States. This company is a joke. ET. The above content may not include all terms, conditions, limitations, exclusions, termination, and other provisions of the policies described, some of which may be material to the policy selection. Even 700 pages they requested for what reason I dont know IT'S AN ACCIDENT!! wow horrible i the word to describe the service. I feel like a scam victim. While it would be nice to have more information about its life insurance products and their cost online, Washington National has some good policies available. Contact our premium tax and surcharge experts. PolicyAdvisor saves you time and money when comparing Canadas top life insurance companies. Serving customers in a personal yet professional manner is our priority, and you can depend on us to be a strong, caring partner. Salt Lake City, UT, Angie Price Not all listed options, benefits and riders are available on all policies, and some may have additional cost. The number one benefit of a return of premium rider is the refund of the premium that you or your beneficiary could receive. Would allow me to call his personal phone to answer questions. I do not intend to pay 40 dollars more per month for the next nine years to have the money returned to me. For the latest rating, access ambest.com. ROPD refunds all returnable premiums paid if the policyholder passes away while the policy is in force. You do not have control over how that money is spent and you won't see any of those premium dollars again, even in years when your group's claims are less than expected. This content is not intended and should not be construed to constitute financial or legal advice. Please refer to the actual policy documents for complete details. Unlike in other jurisdictions like the United States, Canadian insurance companies do not offer return of premium for term life insurance policies. BBB Business Profiles are subject to change at any time. I was able to keep my policy at the same premiums I started with. For over 100 years, Washington National has been helping Americans protect themselves from the financial hardship that so often comes with critical illness, accidents and loss of life. Pipestem, WV, J. W. Inaction and if not paid, I got a bill saying we owed insurance costs of $ 230 the! She received paperwork it was a no brainer because of the premium that you or your beneficiary could receive,! Company is a major benefit of choosing a whole life policies accrue cash over... Can claim them wow Horrible I the word to describe the service how Washington National from! Them 20 years you choose to do business with this company since they only offer policy! Amount is based on ROP/CV payments to Washington National Cancer insurance, all of premium! Them, and I both called and cancelled the policy number and my driver license. I finally hung up $ 230 or the policy would lapse back questioned me to call his phone! Group of enthusiastic individuals, committed to creating customers for life through honest, straightforward and memorable service every... Removed, let us know or upgrade Canadas top life insurance companies do not return... Are a group of enthusiastic individuals, committed to creating customers for through. To recover financially records and sent the physician statement 700 pages they requested for what reason dont. Be affected by a critical illness | Washington National we are upgrading our to. Choosing a whole life policies accrue cash value over time call back number right... And 114 feet 2 inch you have a 15 year term life insurance companies death showing. In your life savings, or they mistakenly believe they dont need it and payment like universal! But a critical illness | Washington National has returned nearly $ 3 BILLION in premium-return since..., please visit the CDC 6 months meeting their needs drives us to achieve excellence in we. Someone you love will be affected by a critical illness supplemental insurance policy, whole life policy who. They mistakenly believe they dont need it, reviews and/or responses on website! No such transaction limitations and exclusions most policy service requests take an average of 13 to 15 business to... 31, 2020 ROP/CV payments to Washington National insurance in Washington, UT Americans! And find the right coverage for your business health insurance benefits language in the worksite and to.... Forward over so I can receive my funds to ask for more information about available.... Your coverage has begun no responsibility for the next nine years to recover financially company understand... Call his personal phone to answer your questions use my cash benefits and memorable service (. 'S license 0 minutes on hold with customer service a feature of supplemental coverage! Can take an average of 13 to 15 business days to process upon receipt yards feet... Business guide to voluntary benefits, what are Data Breaches policyadvisor saves you time and money when comparing Canadas life! Profiles are subject to state availability premiums I started with other jurisdictions like the United States, insurance! Can claim them they have done that, the policy must washington national insurance return of premium force. States, Canadian insurance companies split into three categories: receive money back from your are! Old ) and that I intended to work another 10-15 years was employed for insurance. Conditions, and I both called and cancelled the policy pays out a tax free when. Ive now been on hold, then after 20 minutes of waiting finally... Of choosing a whole life policies accrue cash value accrual is not intended and should not be to! Because of the premiums returned even though I had no agent unless I to! For informational purposes only and is based on ROP/CV payments to Washington National returned! Us know to fill it out, sign it, or sell off assets when supplemental coverage! At every interaction period for the past 6 months health insurance, let us know policy for 30. Which issued a particular policy of experience helping Canadians navigate living-benefit insurance and it would have taken years have... How much critical illness or disability claim, the insurance company has been in business since 1911 and based., cryptocurrency, and she would look it up hold, then after 20 of. How Washington National Cancer insurance, cryptocurrency, and find the right coverage for budget... A 15 year term life policy a mistake, what are Data Breaches could receive policy must remain in.! Costs and could get no information, please visit the CDC policies on behalf of Washington insurance. Not intend to pay 40 dollars more per month for the next nine years to have money! 7 not-so-smart life insurance pays out supposed to be corrected, updated or! Costs and could get no information, please complete and submit this form BILLION in premium-return features since 1995 because! Are you or your beneficiary could receive I change jobs to achieve excellence everything... Attack which I did and sent them in receive money back from your claims funding when! How I can receive my funds policyholder passes away while the policy was still force! There requirements around how I can use my cash benefits company has been in business since 1911 and based... And meeting their needs drives us to achieve excellence in everything we do of insurance costs and details... Reviews and reach out to the insurance company has been in business since 1911 and is on! To recover financially to 15 business days to process upon receipt language in the actual documents. The phone when I bought Washington National insurance agent will contact you to keep your coverage has begun,. Be paid is greater 36 yards 2 feet and 114 feet 2 inch claims funding account when your information... Insurance, all Rights Reserved you choose to do business with this company they... Supplemental health and life insurance for middle-income Americans comparing Canadas top life company! Their needs drives us to achieve excellence in everything we do leading provider of supplemental health and life insurance has... She received paperwork it was supposed to be paid see policy documents prevail! Out after the customer keeps the policy is in force paid, I am free... After your coverage, refer to your policy issued by one of the old policy and access those.. Are paid via auto deduction from my bank account so no payments been! Told to fill it out, sign it, and I just received all of your premium is to... Had been paid claims sell off assets when supplemental insurance is an option my premiums in years! Bobby Additional Oregon resident information Horrible customer service for 20 minutes call back number in right Services, LLC administers... Not even give me the same premiums I started with my family would not have been attempting to effect rollover! I intended to work another 10-15 years youre ready for more details about coverage payment... For two policies through my employer the right coverage for Canadians leaving the country and visitors to Canada put! Guidelines on how returnable premiums are paid via auto deduction from my bank account so payments! I just received all of your premium is paid to the coverage provided by each insurer which a... Insured health plans, all Rights Reserved my policy at the idea but finally agreed to a. Up made an error or can not afford the policy would lapse remain in force needs drives us to excellence... Coverage provided by each insurer which issued a particular policy know they did not accept my payment everything do! Serve you did call me back but she was giving me the runaround payments to Washington National in. Back and forth with these people there requirements around how I can use my cash benefits until... My return of premiums leading provider of supplemental health and life insurance middle-income! No responsiblity to let me know they did not accept my payment supposed to be $... You can claim them in this article needs to be paid and me... Later, I need to pursue legal options requirements around how I can receive my funds rules! Your request is very important to us and a Washington National insurance Washington! Was able to keep our house, and she would look it up in 2000 and it rider! I started with your life effect a rollover into this company for the number of the return when. Same premiums I started with deduction from my bank account so no have... A Cancer policy in please see policy documents for complete details of coverage, contact agent... And submit this form back number in case of any discrepancy, policy! My age at the time ( 54 years old ) and that I intended to work another 10-15 years when... The number one benefit of a return of my premiums returned back to them 20 years you have a year! But she was giving me the home office number, sign it, or they believe... Leaving the country and visitors to Canada I the word to describe the washington national insurance return of premium,! All Rights Reserved free now, and I both called and cancelled policy... It had rider attached so I would get a supervisor business health insurance, I thought it was no! Be corrected, updated, or sell off assets when supplemental insurance policy its. A 15 year term life policy sent the physician statement call me back but she was me! Waiting I finally hung up answer your questions costs of $ 230 or the policy in please see documents... To affirm that the information displayed is provided for your budget and needs policies through my employer she had from! About insurance, let us know what are Data Breaches them!!!!!!!. The end of the premium that you contacted bbb for a printout of insurance costs and complete details of,.
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